Any Questions?

How do I sign up to Brave the Shave?

You can sign up online here. We’ll automatically create a profile page that you can ask your friends and family to donate to. We strongly advise that you use your profile page to collect all your online donations, as we’re unable to link your profile page with other fundraising platforms eg. JustGiving, Virgin Money etc.

I braved the shave in 2017 - how do I sign up again?

Thank you for supporting Macmillan by braving the shave again! Please let us know if you would like to sign up to brave the shave in 2018 by emailing bravetheshave@macmillan.org.uk so that we can help you set up your new profile page and send our your new welcome pack.

Will I receive anything to help with my shave?

Once you’ve signed up we’ll send you a welcome pack which includes a t-shirt to wear with pride on the day, a sponsorship form, a collection box, a paying in slip and more. Please allow up to 10 days for your welcome pack to arrive.

We also have lots of downloadable resources in the shaver tools section of our website that you can use to spread the word about your shave, including social media images, posters and email signatures.

How long will it take for my welcome pack to arrive?

It can take up to 10 working days from the date you registered online for your welcome pack to arrive. If you haven’t received it after 10 working days then please email us at bravetheshave@macmillan.org.uk.

How do I set up an online fundraising page?

When you sign up to Brave the Shave we’ll automatically create a profile page that you can ask your friends and family to donate to. To find the link to your profile page please login. The link will appear in your browser once you’ve logged in. You can copy and paste the link to share it, use the buttons on your profile page to share your page on social media, or forward our prewritten email to your friends and family, so that everyone sees the link to your profile page and knows how they can donate to you online.

We strongly advise you use your profile page to collect all your online donations, as we’re unable to link your profile page with other fundraising platforms eg. JustGiving, Virgin Money etc.

How do I boost my fundraising?

The most important thing you can do to boost your fundraising is spread the word about your shave!

Update your profile picture on Facebook, Instagram and Twitter with one of our social media images to make sure everyone knows you’re braving the shave. You can download the images here https://bravetheshave.macmillan.org.uk/shaver-tools/

Use the buttons on your profile page to share your page on social media, or forward our prewritten email to your friends and family, so that everyone sees the link to your profile page and knows how they can donate to you online.

Display the poster included in your welcome pack at work, at school – wherever feels best for you – to make sure people know when and where they can support you on the day.

Make sure you pop the collection box provided in your welcome pack somewhere prominent so that people watching your shave can make donations.

Don’t forget to use the ‘text-to-donate’ stickers in your welcome pack too, in case your friends and family want to donate but don’t have any cash handy.

I can't remember the password for my profile page

Just click here, enter your registered email address and we’ll send you a link to reset it. If you’re still having problems, contact us at bravetheshave@macmillan.org.uk

If I’m under 18 can I take part?

Age is no barrier to braving the shave. All we ask is that you gain consent from your parents/guardian and school before braving the shave.

How short should I shave my hair?

You can shave your hair as short as you feel comfortable with. If you're not ready to take the plunge and shave you might want to consider cutting your hair short instead. We advise you let any friends/family who are sponsoring know if you are opting to cut your hair rather than shave.

Will Macmillan arrange my head shave?

Although we’re here to make your shave as easy as possible, it’s up to you to organise it.

You could make a real event of it and invite all your friends and family round to celebrate or you could pop into your local hairdresser or barber for the ultimate trim. Or if you prefer you could keep it a low-key affair. It’s entirely up to you.

Sign up for our welcome pack, check out our website and follow us on Facebook to get ideas and inspiration to organise the best shave possible.

Wherever you chose to Brave the Shave, you’ll be doing something amazing for people living with cancer.

Can I set up a team page?

We get lots of teams taking part in Brave the Shave. We suggest that one member of the team sets up a profile page in the name of their team for the whole team to use to collect their donations.

Please note we are unable to combine the fundraising totals of lots of individuals’ profile pages into one team profile page.

How do I donate my hair?

You can donate your hair to Little Princess Trust, a charity that provides free real hair wigs to children and young adults who have lost their own hair through cancer treatment and other illnesses.

To be able donate your hair it must be a minimum of 7in (17cm) in length, recently washed and dried, and tied in a plait at the point of cutting. To see full requirements, please read Little Princess Trust’s guidelines.

How long after my shave will people be able to sponsor me?

If you signed up after 12th June 2017 your page will remain open for the foreseeable future so you can collect donations after your shave. If you signed up before 12th June 2017 please see our next FAQ for advice.

I signed up before 12 June 2017 and can’t access my profile page

In June 2017 we launched a new website. If you signed up to Brave the Shave before 12th June 2017, your page will have been created on our old website which is now closed. This means your page no longer exists.

Don’t worry, we have a record of any money you have fundraised so far, so when it comes to sending you a thank you after your shave date, we will do so for the full amount you have fundraised.

If your shave is happening in the future and you would like to continue to fundraise online you will need to set up a new Brave the Shave page here for any new donations.

If you would prefer to stop fundraising online, you can use the paying in slip enclosed in your welcome pack to send us your cash or cheque donations. 

 If this answer doesn’t help, or you have further questions please email us at bravetheshave@macmillan.org.uk.

How can I pay in cash and cheque donations?

Online

You can pay offline donations directly into your profile page but we won’t be able to claim Gift Aid on them.

At the bank

Take your cash and cheques to any branch of Royal Bank of Scotland, NatWest or Ulster Bank and use the paying in slip in your game pack. (Please do not pay in at any other bank as Macmillan may incur a charge and we may have difficulty tracing your payment)

Please send us your sponsorship form too so that we can claim Gift Aid and make your donations go even further:

Brave the Shave
Macmillan Cancer Support
89 Albert Embankment
London
SE1 7UQ

By post

Send us a cheque made payable to ‘Macmillan Cancer Support’, along with your paying in slip and sponsorship form provided in your game pack to:

Brave the Shave
Macmillan Cancer Support
89 Albert Embankment
London
SE1 7UQ

Please don’t send cash through the post.

Will you add cash and cheque donations to my profile page?

We will! Once your donations have been received we will add them to your profile page. Please note that it usually takes 10 working days from the date we receive your donations for them to be added to your profile page.

 

How can I check how much money I have raised through Text to Donate?

Simply visit this webpage and enter your unique Text to Donate code (i.e. SHAVE 12345) which you'll find in your sign up confirmation email.

Please note, unfortunately we aren't able to include this total on your fundraising page, but it will be in your thank you letter which you'll receive after you've braved the shave.

If you have received text donations which aren't appearing in your total, please email us at bravetheshave@macmillan.org.uk.

Will you add 'text to donate' donations to my profile page?

We are unable to add text donations to your profile page but we will ensure that these donations are included in the total that is displayed in the thank you that we send you in the post.

Where can I download a sponsorship form?

You'll find a sponsorship form in your welcome pack. If you need any extras, please download them to print out at home.

What is Gift Aid and am I eligible?

Gift Aid is great and here’s why: it’s an opportunity for donors to make their voluntary donations to Macmillan worth 25% more – without spending an extra penny. It enables charities like us to claim the basic tax that donors have paid on their donations back from HM Revenue & Customs (HMRC). If every supporter agreed to Gift Aid it would raise hundreds of thousands of pounds more to support people affected by cancer.

To be eligible to add Gift Aid to your donation, you must have paid enough income tax and/or capital gains tax to cover the amount that all charities and CASCs you donate to will reclaim for that tax year (6 April to 5 April). Other taxes such as VAT and Council Tax do not qualify. The charity will reclaim 25p of tax on every £1 that you have given.

I live outside of the UK, can I take part?

Yes! We’re unable to process card payments from outside the UK so we recommend you set up a JustGiving page for your online fundraising. Please email us at bravetheshave@macmillan.org.uk too so that we can arrange to send you a welcome pack.

I live overseas but would like to donate to a shaver, how can I do this?

Please give our team a call on +44 300 1000 200 to donate over the phone or email bravetheshave@macmillan.org.uk to ask for a BACS reference and IBAN number in order to make an online bank transfer.

Lots of my friends live overseas and want to support me, what’s best?

We’d recommend setting up a JustGiving page as we’re unable to process card payments from outside the UK. You’ll get the same support and your sponsors will be able to support you in their own currency.

Is making a debit/credit card donation online secure?

Yes, we take security seriously and our website is very safe. If your bank card is enrolled in the 3D Secure scheme (also known as Verified by Visa or MasterCard SecureCode) you’ll be asked to enter the password you’ve set up with your bank. If it is the first time you’ve used the scheme you will be asked to create a password. These details are stored by your bank and never by Macmillan.

What debit/credit cards can be used to make a donation?

We accept Visa, Visa Debit, Visa Electron, MasterCard and Maestro for online donations.

Haven’t answered your question?

Please email at bravetheshave@macmillan.org.uk

 

8,985
Brave shavers this year
Total raised
£1,238,583.00 this year