- Will I receive anything to help with my shave?
Yes. We’ll send you your very own Brave the Shave pack which has a t-shirt to wear proudly on the day, a sponsorship form, a collection box and a paying in slip.
- How long will it take for my fundraising pack to arrive?
It can take up to 10 working days from the date you registered online for the fundraising pack to arrive on your doorstep. If you haven’t received it after 10 working days then please email us at email@example.com.
- How can I pay in my sponsorship?
The easiest way to pay in is by logging in to your profile page. But you can also use the paying-in slip, found in your welcome pack, to send cash or cheque donations.
Please make all cheques payable to ‘Macmillan Cancer Support’ and send them, along with your paying-in slip and sponsorship form, to: Brave the Shave, Macmillan Cancer Support, 89 Albert Embankment, London SE1 7UQ.
- Will you add my cash donation to my online profile?
Yes of course. Once your payment has been received we will update the amount to your online profile. This can take up to 10 working days to process.
- How do I set up an online fundraising page?
By signing up we’ll automatically create a profile page for you. Then all you need to do is fill in a bit more info – like your shave date, fundraising target and your shaving story.
Please use your Brave the Shave profile to collect online donations, as we’re unable to link other fundraising pages e.g. JustGiving.
- If I’m under 18 can I take part?
Age is no barrier to braving the shave. All we ask is that you gain consent from your parents/guardian and school before braving the shave.
- Will Macmillan arrange my head shave?
Although we’re here to help and make your shave as easy as possible, it’s up to you to organise it.
You could make a night of it and invite all your mates round to celebrate or you could pop into your local hairdresser or barber for the ultimate trim.
Wherever you chose to Brave the Shave, you’ll be doing something amazing for people affected by cancer.
- How do I donate my hair?
You can donate your hair to Little Princess Trust, a charity that provides real-hair wigs to boys and girls across the UK and Ireland that have lost their own hair through cancer treatment and other illnesses.
To be able donate your hair it must be a minimum of 7in (17cm) in length, recently washed and dried, and tied in a plait at the point of cutting. To see full requirements, please read Little Princess Trust’s guidelines.
- What happens to the money I raise?
Every penny you donate goes to Macmillan Cancer Support so we can support people affected by cancer when they need us most.
Please see our How it helps page for more information about how the money raise really will matter.
- How long after my shave will people be able to sponsor me?
If you signed up after 12th June 2017 your page will remain open for the foreseeable future so you can collect donations after your shave. If you signed up before 12th June 2017 please see our next FAQ for advice.
- I can’t access my online fundraising page
In June 2017 we launched a new website. If you signed up to Brave the Shave before 12th June 2017, your page will have been created on our old website which is now closed. This means your page no longer exists.
Don’t worry, we have a record of any money you have fundraised so far, so when it comes to sending you a thank you after your shave date, we will do so for the full amount you have fundraised.
If your shave is happening in the future and you would like to continue to fundraise online you will need to set up a new Brave the Shave page here for any new donations.
If you would prefer to stop fundraising online, you can use the paying in slip enclosed in your welcome pack to send us your cash or cheque donations.
If this answer doesn’t help, or you have further questions please email us at firstname.lastname@example.org.
- What is Gift Aid and am I eligible?
Gift Aid is great and here’s why: it’s an opportunity for donors to make their voluntary donations to Macmillan worth 25% more – without spending an extra penny. It enables charities like us to claim the basic tax that donors have paid on their donations back from HM Revenue & Customs (HMRC). If every supporter agreed to Gift Aid it would raise hundreds of thousands of pounds more to support people affected by cancer.
To be eligible to add Gift Aid to your donation, you must have paid enough income tax and/or capital gains tax to cover the amount that all charities and CASCs you donate to will reclaim for that tax year (6 April to 5 April). Other taxes such as VAT and Council Tax do not qualify. The charity will reclaim 25p of tax on every £1 that you have given.
- What debit/credit cards can be used to make a donation?
We accept Visa, Visa Debit, Visa Electron, MasterCard and Maestro for online donations.
- I’d like to donate but I don’t live in the UK, is this possible?
Yes, please email email@example.com to ask for a BACS reference and IBAN number in order to make an online bank transfer.
- I’ve forgotten my password/username.
- Is making a credit card donation online secure?
Yes, we take security seriously and our website is very safe. If your bank card is enrolled in the 3D Secure scheme (also known as Verified by Visa or MasterCard SecureCode) you’ll be asked to enter the password you’ve set up with your bank. If it is the first time you’ve used the scheme you will be asked to create a password. These details are stored by your bank and never by Macmillan.
- Can I set up a team page?
Signing up as a team is a feature we're hoping to add in the future, so at the moment you’ll each need to sign up individually.
But that doesn’t mean you can’t hold your shave day with others and celebrate as a team.
- Where can I download a sponsorship form?
You’ll get copies of the sponsorship form with your fundraising pack. But if you’re keen to get started before then, you can download a copy to print out at home.
- How do I get others involved?
Getting your friends and family involved is really easy.
Here are a few tips to help you get started:
• Share your page on social media.
• Send out emails to your friends and family.
• Put posters up at work, school and in your local area.
• Use your collection box on the day.
• Post your before and after shave pictures on Facebook, Twitter, Instagram and videos on YouTube.
- Haven’t answered your question?
Drop us an email at firstname.lastname@example.org
- Brave shavers this year
- Total raised
- £4,704,266.85 this year